Privacy policy

Effective Date: 1 September 2026

Welcome to Udyogkaro.com (“Website”, “we”, “us”, or “our”). We respect your privacy and are committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store, protect, and disclose information when you access or use our Website and services. By accessing or using Udyogkaro.com, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect different types of information when you use our Website or place an order with us.

1.1 Personal Information

Depending on how you interact with our Website, we may collect:

  • Name – to identify you and personalize your shopping experience.
  • Contact Information – including your email address and telephone/mobile number for order confirmation, delivery updates, customer support, and other service-related communications.
  • Delivery Address – including the information necessary to process and deliver your orders.
  • Order Information – details regarding products you purchase, order history, delivery status, and related transactions.

1.2 Payment Information

We currently offer Credit Card, Debit Card, UPI as a payment option.

Where applicable, payment-related information may be collected or processed by our payment, logistics, or service partners. We do not intend to store sensitive payment information unnecessarily.

1.3 Technical and Usage Information

When you visit or use our Website, certain information may automatically be collected, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Date and time of visits
  • Referring website or source
  • Website usage and interaction information
  • Other technical information that helps us maintain and improve our Website

1.4 IP Address

We may collect and retain your IP address for purposes including:

  • Website security and fraud prevention
  • Detecting suspicious or unauthorized activity
  • Troubleshooting technical problems
  • Website analytics
  • Improving Website performance and functionality

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • Processing and fulfilling your orders
  • Confirming and communicating about orders
  • Arranging product delivery
  • Providing customer support
  • Responding to your inquiries and requests
  • Improving our products, services, and Website
  • Personalizing your shopping experience
  • Preventing fraud, abuse, and unauthorized activity
  • Maintaining Website security
  • Understanding Website traffic and user behavior
  • Conducting analytics and improving Website performance
  • Complying with applicable laws and legal obligations

We do not sell your personal information to third parties for their own marketing purposes.

3. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to improve your browsing and shopping experience.

Cookies may help us:

  • Remember your preferences
  • Keep your shopping experience functional
  • Understand how visitors use our Website
  • Analyze Website traffic and performance
  • Improve our services
  • Support advertising and marketing activities

You may change your browser settings to refuse or delete cookies. However, disabling certain cookies may affect the functionality or availability of some features of our Website.

4. Third-Party Services

We may use trusted third-party service providers to help us operate and improve our Website and services.

These providers may process certain information on our behalf, including information required for:

  • Order fulfillment and delivery
  • Website analytics
  • Advertising
  • Customer support
  • Website hosting and technical services
  • Security and fraud prevention

We expect our service providers to handle information responsibly and only for legitimate business purposes.

4.1 Analytics Services

We may use analytics services to understand how visitors interact with our Website. These services may collect information such as IP address, device information, pages visited, browsing behavior, and other usage information.

This information helps us understand Website traffic and improve our services.

5. Advertising and Marketing

We may use third-party advertising platforms, including Facebook/Meta Ads and Google Ads, to promote our products and services.

These advertising platforms may use cookies, pixels, tags, and similar technologies to:

  • Measure advertising performance
  • Understand interactions with our advertisements
  • Display advertisements that may be relevant to users
  • Measure Website traffic and conversions
  • Improve advertising campaigns

These third parties may collect information in accordance with their own privacy policies and terms.

We do not sell your personal information to advertising platforms.

6. Sharing and Disclosure of Information

We may share information when reasonably necessary to operate our business and provide services to you.

This may include sharing relevant information with:

  • Delivery and logistics partners
  • Website and hosting providers
  • Analytics providers
  • Advertising and marketing service providers
  • Customer-support service providers
  • Technology and security service providers
  • Government authorities or law-enforcement agencies where required by law

We do not sell or rent your personal information to third parties.

We may also disclose information when necessary to protect our legal rights, prevent fraud or misuse, protect the security of our Website, or comply with a legal obligation.

7. Data Storage and Processing

Your information may be processed and stored in India or, where our service providers operate from other jurisdictions, in locations outside India.

By using our Website, you acknowledge that your information may be processed or stored in accordance with applicable laws and the arrangements we have with our service providers.

We take reasonable steps to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

8. Children's Privacy

Our Website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from individuals under 18 years of age. If you are under 18, please do not provide personal information through our Website without the involvement of a parent or legal guardian.

If a parent or legal guardian believes that a minor has provided personal information to us, they may contact us at udyogkaro[@]gmail.com and request that the information be reviewed and, where appropriate, deleted.

9. Information Security

We use reasonable administrative, technical, and organizational measures to protect the personal information we collect.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we take reasonable measures to protect your information, we cannot guarantee absolute security.

10. Your Rights and Choices

Subject to applicable law, you may have certain rights regarding your personal information.

These may include the right to:

10.1 Access

Request information about the personal information we hold about you.

10.2 Correction

Request correction or updating of inaccurate or incomplete personal information.

10.3 Deletion

Request deletion of your personal information where permitted under applicable law.

10.4 Information Regarding IP Address

You may request information about how your IP address is collected and used by us.

10.5 Withdrawal of Certain Choices

Where applicable, you may request to withdraw consent for certain processing activities, subject to legal and operational requirements.

To exercise your rights or submit a privacy-related request, please contact us at:

Email: udyogkaro[@]gmail.com

We may need to verify your identity before processing certain requests.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, accounting, dispute resolution, fraud prevention, legal compliance, and other legitimate business purposes.

When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and regulatory requirements.

12. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or applicable laws.

Any updated version will be posted on this page with a revised Effective Date.

Where appropriate, we may provide additional notice of material changes through the Website, email, or other reasonable means.

We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions, concerns, complaints, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Udyogkaro.com

Privacy / Customer Support Email: udyogkaro[@]gmail.com

14. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India, subject to applicable law.

Any disputes relating to this Privacy Policy or the use of our Website shall be subject to the jurisdiction of the competent courts in India, unless otherwise required by applicable law.

15. Acceptance of This Privacy Policy

By accessing or using Udyogkaro.com, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and processing of your information as described herein, subject to your rights under applicable law.

Last Updated: 1 September 2026